Posted on 28th April 2021
This page will have our latest information on the care we can provide during the COVID-19 pandemic. You can also find information on our Facebook page.
With the easing of lockdown we continue to follow government advice and are operating as normal. We are open for our full range of eye services for adults, children, contact lenses and glasses, routine examinations and emergencies.
As part of our hygiene measures we have reduced capacity and longer appointment times which means you’ll probably have to wait a little longer to see us than normal. We’re working hard to catch up with demand but there is still a way to go.
Please familiarise yourself with the new hygiene measures we have in place prior to visiting. In particular, please note that you must have an appointment to visit the practice. As mentioned, we are reducing the number of people in the practice at any one time so where possible, we would also appreciate it if patients come to their appointments alone.
Rest-assured that all our PPE is NHS-approved and we continue to adhere to their strict guidelines, combined with our highest clinical standards, to ensure we safeguard our patients and staff. As frontline healthcare workers, the staff at the practice have begun receiving their vaccinations which we hope will provide additional peace of mind when you visit.
Our fourth consulting room can be sectioned off in our basement for those who are at particular risk and have previously been shielding. Please advise when booking your appointment if you have been shielding and feel you require to be seen in this room.
It is crucial we play our part to avoid putting added pressure on the NHS at this time, so please continue to make us your first port of call in an emergency. As always, we are available during working hours, as well as out-of-hours, for any patients requiring emergency eye care. As mentioned, we will continue to offer phone and video call consultations, and will only book you an appointment in the practice if we feel it is necessary.
Contact lens orders will still be processed in the usual way. If you anticipate requiring additional contact lenses in the coming weeks, please get in touch as we are keen to ensure you do not have any break in your supply of lenses.
Using appropriate PPE, we are able to dispense, fit and repair glasses as normal. Our full frame selection is available to view as previously and our normal glasses service is back up and running. Just call us if you need any adjustments or some new frames.
These patients will continue to be prioritised and appointments are reserved each day for any patients requiring to be seen urgently. Emergency and essential eye care includes:
As always, if you have any new concerns and think you would benefit from being seen, please get in touch.
Phone: 0131 225 2235
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