0131 225 2235 | 5 St Vincent Street, Edinburgh
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This page will have our latest information on the care we can provide during the COVID-19 pandemic. You can also find information on our Facebook page.
As restrictions ease, we continue to offer our full range of services to patients. Healthcare services are under separate stricter hygiene regulations from those announced by the First Minister and there is currently no new advice, so we will continue to adhere to our current enhanced COVID measures.
However, we do anticipate specific healthcare advice to appear soon and expect to see a loosening of restrictions and we'll publish any updates here as soon as we get them. We still have reduced capacity levels and so you will need to wait a little longer to get an appointment than usual but we reserve some appointments each day for emergencies only, so you can always be seen quickly when required.
If your recall is due now, there may still be some delay until the backlog has been cleared but you can always contact us if you are having a more urgent problem and require sooner review.
Please familiarise yourself with the new hygiene measures we have in place prior to visiting. As mentioned, we are reducing the number of people in the practice at any one time so where possible, we would also appreciate it if patients come to their appointments alone.
Rest-assured that all our PPE is NHS-approved and we continue to adhere to their strict guidelines, combined with our highest clinical standards, to ensure we safeguard our patients and staff. As frontline healthcare workers, the staff at the practice have begun receiving their vaccinations which we hope will provide additional peace of mind when you visit.
Our fourth consulting room can be sectioned off in our basement for those who are at particular risk and have previously been shielding. Please advise when booking your appointment if you have been shielding and feel you require to be seen in this room.
It is crucial we play our part to avoid putting added pressure on the NHS at this time, so please continue to make us your first port of call in an emergency. As always, we are available during working hours, as well as out-of-hours, for any patients requiring emergency eye care. As mentioned, we will continue to offer phone and video call consultations, and will only book you an appointment in the practice if we feel it is necessary.
Contact lens orders will still be processed in the usual way. If you anticipate requiring additional contact lenses in the coming weeks, please get in touch as we are keen to ensure you do not have any break in your supply of lenses.
We are able to dispense, fit and repair glasses as normal. Our full frame selection is available to view as previously and our normal glasses service is back up and running. Just call us if you need any adjustments or some new frames.
These patients will continue to be prioritised and appointments are reserved each day for any patients requiring to be seen urgently. Emergency and essential eye care includes:
As always, if you have any new concerns and think you would benefit from being seen, please get in touch.
We appreciate the unwavering loyalty of our patients, now more than ever. And we pass on our very best wishes to all our patients at this time and hope to see you back in the practice soon.
Phone: 0131 225 2235
Email: vision@cameronoptom.com